Barnes and Partners Solicitors
Maintaining the security of your data is a priority of Barnes and Partners Solicitors, and we are committed to
respect your privacy rights. We undertake to handle your data fairly and legally at all times and we
are also dedicated to being transparent about what data we collect from you and how may use such
This privacy notice aims to explain the types of personal data we may collect about
you when you interact with us whether you visit our offices, communicate by e-mail, post or through our website.
It also aims to explain how we will process, share and keep your data. We hope this information will answer any questions you have, but if you still have any questions, please get in touch with us.
As we may need to update this notice from time to time, we will update you if there are any
Who is Barnes and Partners Solicitors
Barnes and Partners Solicitors is a private partnership law firm. We gather and process your personal
information in accordance with this privacy notice and in compliance with the relevant data
protection regulation and law. This notice provides you with the necessary information regarding
your rights and obligations, and explains how, why and when we collect and process your personal
We may collect and process your personal data for a number of reasons. These reasons include:
- so that we may comply with any legal obligation we have;
- in order to comply with our duties and exercising our rights under a contract with you;
- the pursuit of our legitimate interests (as set out below);
- where you have consented to the processing of your personal data;
This includes, but is not limited to:
- information provided by you and 3rd Party providers;
- when you/they contact us in person, over the telephone, by e-mail or by post;
- when you apply for a job vacancy with us
Our legitimate interests
The normal legal basis for processing personal data is that it is necessary for the legitimate interests of Barnes and Partners Solicitors, which includes:
- protecting clients, employees and other individuals and maintaining their health, safety and
- promoting, marketing and advertising our services;
- understanding our Client’s instructions, activities, preferences and needs;
- improving existing services and developing new services;
- complying with our legal and regulatory obligations;
- preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies;
- handling client contacts, queries or disputes;
- protecting Barnes and Partners Solicitors, its employees and clients, by taking appropriate legal action against third-parties who have committed criminal acts or are in breach of legal obligations to Barnes and Partners Solicitors; and
- fulfilling our duties to our clients, employees and Partners.
The purposes and reasons for processing your personal data
We take your privacy very seriously and will never disclose or share your personal data without your
knowledge, unless we are required to do so by law. We only retain your data for as long as is
necessary and for the purposes specified in this notice. Unless we notify you, we will not process
your personal data outside of the United Kingdom, as it is currently defined.
Detailed below are examples of when we would collect, process and in some cases share, your
- to ensure that content from our website is presented in the most effective manner for you and for your computer/device;
- to verify your identity;
- to process job applications;
- to process and manage your instructions;
- to carry out our obligations arising from any contracts entered into between you and us;
- to monitor customer satisfaction;
- to provide you with information, products or services that you request from us;
- to notify you about changes to our services;
Where you have consented to us providing you with our services, you are free to withdraw consent
at any time.
In the event of any criminal investigations, we may be required by law, to share the data captured
with the relevant authorities.
How long will we keep your data
We only ever retain personal information for as long as is necessary and we have retention policies
in place to meet these obligations.
We are required under some laws or regulations to retain your personal data for a set period of time
for example, the maximum legally obliged retention period for file details is 6 years or until such
time as a child in proceedings reaches the age of 18.
How we will share your data
We do not share or disclosure any of your personal information without your consent, other than for
the purposes specified in this notice or where there is a legal requirement.
We use trusted third-parties to provide the below services and business functions, however all
processors acting on our behalf only process your data in accordance with instructions from us and
comply fully with this privacy notice, the data protection laws and any other appropriate
confidentiality and security measures.
We may disclose your information to third parties if:
- we are under a duty to disclose or share your personal data in order to comply with any legal
- obligation; or
- in order to apply or enforce our contracts with you; or
- to protect our rights, property, or our safety and/or the safety of our clients, or others.
We may also disclose your information to represented parties to proceedings to fulfil directions as ordered by the court. These third parties may include (but are not limited to):
- Solicitor Advocates;
- Professional Experts;
- Other Parties in Proceedings;
- The Legal Aid Agency;
- The Law Society;
- Payroll Accounts;
- Pension Regulators;
- Private Medical Company;
- Police Disclosure Unit
What are your rights over your personal data
You have the right to access any personal information that we process about you and to request
- What personal data we hold about you.
- The purposes of the processing.
- The categories of personal data concerned.
- The recipients to whom the personal data has/will be disclosed to.
- How long we intend to store your personal data for.
- If we did not collect the data directly from you, information about the source.
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us
to correct and/or complete the information and we will strive to update/correct it as quickly as
possible; unless there is a valid reason for not doing so, at which point you will be notified.
If you would like your personal data to be removed or the use to be amended, you have the right to
- your personal data to be erased (deleted) from our records;
- the use / processing of your personal data to be restricted in accordance with data protection laws;
- to opt out of any direct marketing from us (this can be done in a number of ways and will depend on the marketing you are receiving. Please see the marketing material for how to unsubscribe);
- to be informed about any automated decision-making that we use.
If we receive a request from you to exercise any of the above rights, we may ask you to verify your
identity before acting on the relevant request; this is to ensure that your data is protected and kept
We will inform you if your request is possible under current regulations and inform you to what
extent your request has been processed. Where we are under legal obligation to retain your
information, we will clarify the requirements around the extent of data as well as the duration we
will continue to hold your personal data.
If you would like to make a request around the processing of your personal data, please contact us
Further details, questions, or complaints
We hope we have provided you sufficient of information around the processing of your personal
data that we undertake and the rights you have over it, however if you have any additional
questions or would like more details around any of the points listed above, please contact:
Lodging a Complaint
If you are not happy with this notice or believe we have processed your data in an unfair or unjust
way or are non-compliant with the relevant data protection laws and you wish to raise a complaint,
please contact us and we will carefully consider your complaint and respond to you. You also have
the right to lodge a complaint with the supervisory authority (the Information Commissioners
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, Tel: 0303 123 1113